Privacy Policy

1. Company Information

SERCS provides this platform and is responsible for the collection and processing of personal data described in this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide during registration.
• Usage Data: Information about how you interact with our platform, such as IP address, browser type, and pages visited.
• Location Data: With your consent, we may collect precise location data to provide location-based services.
• Device Information: Information about your device, including device model, operating system, and unique identifiers.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Information

Your information is used for the following purposes:

• To provide and maintain our services.
• To personalize your experience and improve our platform.
• To communicate with you about updates, promotions, and support.
• To analyze usage patterns and optimize performance.
• To detect, prevent, and address technical issues and security threats.
• To comply with legal obligations and protect our rights.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist us in operating our platform, processing payments, and providing customer support.
• Business Partners: With your consent, we may share information with trusted partners to offer joint services or promotions.
• Legal Authorities: When required by law, court order, or to protect our rights, property, or safety.
• Corporate Transactions: In connection with a merger, acquisition, or sale of assets, your data may be transferred as a business asset.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest.
• Regular security assessments and vulnerability testing.
• Access controls and authentication mechanisms.
• Employee training on data protection practices.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal data based on one or more of the following:

• Your consent.
• Performance of a contract with you.
• Compliance with legal obligations.
• Legitimate interests, such as securing and improving our services.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data.
• Correct inaccurate or incomplete information.
• Request deletion of your personal data.
• Restrict or object to certain processing activities.
• Data portability (receiving your data in a structured, machine-readable format).
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The amount, nature, and sensitivity of the personal data.
• The potential risk of harm from unauthorized use or disclosure.
• Whether we can achieve the purposes through other means.
• Legal, regulatory, and contractual requirements.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards to ensure your information remains protected.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our platform.

12. Third-Party Links

Our platform may contain links to third-party websites, services, or applications that are not owned or controlled by SERCS. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Last Updated: March 30, 2026